Shipping policy

Shipping Policy

Last updated: 4.2.25

Thank you for visiting and shopping at DIY Craft Shack! Below is our shipping policy to help you understand when and how your order will arrive.

 

Order Processing Time

All orders are processed within 3-7(excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that during high-volume periods, such as holidays or sales, processing times may be slightly delayed.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic Shipping (within the USA): 3-5 business days]
  • International Shipping: not available at this time

 

Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier issues beyond our control.

Shipping Carriers

We currently ship via:

  • USPS
  • UPS
  • FedEx
  • DHL

Shipment Tracking

Once your order has shipped, you’ll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update.

International Shipping

Not available at this time.

Lost or Damaged Packages

DIY Craft Shack is not liable for any products lost or damaged during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim.

Save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided at checkout.

If you realize there was a mistake, contact us immediately at DIYCraftShack@outlook.com. If your order hasn’t shipped yet, we’ll do our best to correct it.

 

Questions?

If you have any questions about your shipment, reach out to us at:

DIYCraftShack@outlook.com

DIY Craft Shack

11507 150th Street W.

Montgomery, MN 56069